Do you deliver the vehicle to us?

Yes, we provide a free pick-up and drop-off delivery service, within Cairns and surrounding areas. Terms and conditions apply.

How do I make a reservation?

Reservations can be made by booking online or by calling us on 0423 044 489. Please note bookings are made on a first come first served basis. To secure your preferred day/s we highly recommend booking at least 2 weeks in advance.

Are there any extra charges on top of the rental fee?

Yes. If you travel more than 200km in the vehicle during your rental period, then you are charged an additional 40cents for each kilometre in excess of 200km. For accident insurance there is an excess fee of $3,000. Customers have the option to reduce this to $1,000 by paying $19.00 per day above the standard rental costs. Please note the vehicle will be fully fuelled on delivery and should be returned in the same way. If we need to refuel the vehicle on your behalf, additional costs apply – please see our terms and conditions.

Do you provide roadside assistance?

Yes, 24/7 roadside assistance is provided and included.

Does the driver need any special kind of licence?

Drivers must have an Open Drivers Licence and be aged over 25 years and under 70 years of age.

Can I have more than 1 driver listed for the rental van?

Yes, up to 2 authorised drivers who meet all terms and conditions are allowed.

How do I secure my wheelchair in your rental wheelchair van?

Using a secure 4 point tie down system and seatbelt. This process will be demonstrated by one of our friendly team when you take delivery of the vehicle.

Can I rent wheelchair van one way?

No, as there is no other depot apart from Cairns.

Can I park my car at your facility while renting the van?

Yes, we provide that facility.

Are there child restraints and GPS available?

Yes, both of these are available on request. Please enquire at the time of booking.

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